Your coverage includes three covered occurrences per year of one of the following
Nationwide Roadside Assistance benefits:
- Towing
- Tire Change
- Jump Start
- Fuel Delivery (Cost of fuel not included)
- Lockout Service
- Vehicle Extrication
- Car Rental Discounts
- Hotel and Motel Discounts
- 24x7 live agent service
- Full coverage in the US and Canada
We have made usage of this program easy for you at all times. Whenever you are in
need of assistance, simply call the toll free number on the front of your membership
card. A live agent will ask you for your name and address provided during enrollment.
Once verified as active, a dispatch agent will ask you several questions necessary
to process your service including vehicle make, model, location, etc. Please remain
with the vehicle until service is performed.
Nationwide Roadside Service Includes:
- Telephone roadside dispatch twenty-four hours a day, seven days a week handled by
a live agent
- Three claim limit for each active customer
- Full road and towing services for all self-propelled, four-wheeled vehicles, trucks
and RV’s with a carrying capacity of up to one ton (2000 pounds) designed, licensed,
and used for private,on-road transportation up to fifteen miles from hook up to
nearest service facility
- Partial road services for recreational vehicles and trucks with more than four wheels
and/or a carrying of more than one ton consisting of starting
and gasoline/diesel fuel delivery service only
- Motorcycles are provided service
- Reimbursement to you for up to $100, when there is not a service provider available
Roadside Assistance Service Excludes:
- Service if member is not with the disabled vehicle
- Transportation for the member to the vehicle for service or from the vehicle to
another destination after service has been rendered
- Service will not be rendered in areas not regularly traveled, such as vacant lots,
beaches, open fields or other places which would be hazardous for service vehicles
to reach
- Towing of a vehicle off a boat dock or marina
- Delivery or Repair of tires
- Installation or Removal of snow tires and chains nor dismounting, repairing or rotating
tires
- Vehicle’s storage charges
- Cost of Parts, installation, products, materials, impounding and additional labor
relating to towing
- Service of any kind on vehicles used for commercial purposes or using dealer tags.
(Note: All trucks in New York have commercial license plates whether they are used
for business or private use. If the truck is used for private use, we will dispatch.)
- Service for taxicabs, tractors, boats, trailers, dune buggies, or vehicles used
for competition, or stolen vehicles
- Service for unlicensed vehicles
- Service for vehicles with expired safety inspection sticker, license plate sticker,
and/or emission sticker(s) where required by law
- Service for vehicles illegally parked or impounded
- Repeated service calls for a car in need of routine maintenance
- Service when a vehicle is snowbound. We do not hoist, winch or shovel vehicles from
unplowed areas, snow banks, snowbound driveways or curbside parking
